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OnePlus offers a temporary solution for ‘ghost touch’ issue on OnePlus 7 Pro

The OnePlus 7 Pro is a pretty excellent piece of hardware, but one issue some users have been noting with early units is that the screen will show random inputs. Now, OnePlus is offering a temporary solution for the ghost touch problem.

In a forum post (since removed), a known OnePlus “bug hunter” and staff member confirmed a list of bugs on the OnePlus 7 Pro that are known on the latest software version. The list includes Waze being broken when using Android Auto, poor quality with the NightScape camera feature, and apps randomly freezing.

What’s notable in this log, though, is that OnePlus not only acknowledges the “ghost touch” problem that’s been plaguing some OnePlus 7 Pro owners but also offers a temporary solution. Apparently, turning off NFC can help fix this problem, at least to some extent.

In a brief test on my own OnePlus 7 Pro, turning off NFC did seem to help solve the problem, and turning it back on almost immediately brought it back. Clearly, there’s some correlation between these parts of the device.

The company further says that this issue will be properly fixed in the next software release. The log specifically mentions this issue will be fixed when “NFC is turned ON and on CPU-Z application.” It’s unclear if that means OnePlus is only fixing the issue in relation to that one app, or if it will cover it more broadly. After all, it’s been clearly shown that this issue is more widespread than just one app.

Issues reported on the Stable version 190523:

  1. Bad Night scape quality from the camera app
  2. Waze in Android Auto broken after 9.5.5 update
  3. Flashing message: “thank you for your feedback”
  4. Random Application Freezing issue

Temporary solution for Ghost touch issue:

  • Turn off NFC toggle from Quick Setting/Notification Bar.

Fixed issues:

  • AMBIENT DISPLAY IS NOT WORKING in the Low Light conditions.

Fixed issues(in next version):

  1. Ghost Touch Issue when NFC is turned ON and on CPU-Z Application.
  2. selfie camera pops up while getting an incoming video call, the camera pops up even if the Device is in the pocket(will be optimized for Whatsapp)
  3. MMS messaging not working with Inland Cellular(carrier) on my One Plus 7 Pro.
  4. The double tap doesn’t work for wake up the screen. (will be improved)
  5. Call voice issue when connected with Samsung gear s3.

More on OnePlus 7 Pro:

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