Samsung’s smartphones might be selling like gangbusters, but consumers don’t seem to care much for the company’s homegrown app suite, according to a new report. Research firm Strategy Analytics recently polled over 250 Galaxy S3 and S4 users and concluded that Samsung device users spent around seven minutes a month using their phone’s pre-installed bloatware.
In comparison, GS3 and GS4 owners used Facebook for around 11 hours per month alone. Samsung’s S Voice software averaged less than five minutes of monthly use across both devices, however the least used of Samsung’s native applications was the company’s ChatOn messaging service. It only averaged six seconds of use per month, which means that a large portions of its users could have accidentally launched the app.
Despite their lack of popularity, most of Samsung’s pre-installed apps cannot be uninstalled without a serious workaround or the purchase of a Google Play Edition device. There’s no denying that Samsung has sold a lot of smartphones, but the company may want to revise some of its software or at least give consumers the option to remove unwanted applications from their devices.
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