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Samsung suspends Galaxy S3 update to Android 4.3 after complaints


Samsung has announced that it has temporarily withdrawn the update to Android 4.3 for the Galaxy S3 after users complained about multiple problems, reports the BBC.

These included faster than normal battery drain, some apps refusing to work and alarms failing to trigger […]

“Samsung keep telling us that they will let us know as soon as they find a fix, but in the meantime I am left with a phone that is next to useless,” wrote one owner, Dylan Barlow … 

In a Korenglish statement, Samsung says that it is investigating, and plans to reintroduce the update once the issues are resolved.

We are committed to providing customers with the best possible mobile experience, and will ensure to resume the upgrading service at the earliest possibility.

The likely driver for the upgrade was to enable the S3 to be compatible with the Galaxy Gear smartwatch, currently the centre of some speculation about its sales figures. Samsung did not previously offer an upgrade to Android 4.2 for the handset.

Android Police reports that AT&T has also pulled the 4.3 update for the Samsung S4 “while they investigate some issues”, but the carrier hasn’t yet confirmed this.

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