Skip to main content

OnePlus co-founder apologizes for month-long delay in shipping OnePlus 2 handsets: “we messed up”

OnePlus may have created a “new and improved” reservation system for the OnePlus 2, but that doesn’t seem to have helped would-be customers get hold of them. With more than two million customers waiting for them, the company’s co-founder Carl Pei has admitted in a support forum post that the company “messed up” the launch, with almost a month-long delay in shipping.

We messed up the launch of the OnePlus 2 […] We made rosy plans. We were more confident, and prepared a lot more inventory. We told our users it would be 30-50x easier to get invites, and they needn’t worry. Yet, we only began shipping in meaningful quantities this week, nearly a month after our initial targeted shipping date. You can talk all you want, but in the end, flawless execution speaks much louder than unfulfilled promises. I’d like to apologize on behalf of OnePlus for the delay.

We had mixed views on the OnePlus 2 here. Dom Esposito was impressed with the phone, Stephen Hall less happy with the lack of quick-charge and NFC. 

Via Engadget

FTC: We use income earning auto affiliate links. More.

You’re reading 9to5Google — experts who break news about Google and its surrounding ecosystem, day after day. Be sure to check out our homepage for all the latest news, and follow 9to5Google on Twitter, Facebook, and LinkedIn to stay in the loop. Don’t know where to start? Check out our exclusive stories, reviews, how-tos, and subscribe to our YouTube channel